“Since I was old enough to hold a  pencil, I have wanted to be a secretary,” she says.  “I was intrigued with the management of both the routine and more  detailed work of an efficiently operating office.  Organizing the details of life, incorporating humor, patience, honesty and graciousness, is something I thoroughly enjoy.  I take pleasure in helping others free up their time to enjoy what it is they do best and what they love most. In addition, I am happy to be part of the high level of professionalism the VA program is adding to the field of office and management.

On a personal level, Gail loves living in Michigan and particularly enjoys traveling north, which she says is “truly God’s country.”  She has a gift for seeing the humor in most situations creating a positive approach to her work and her life.  Gail’s interests include meeting people, learning, computers, movies, reading and  “gathering up smiles along the way.”